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Tag: research

Canadians speak out on the future of government eServices

Published by Mike Kujawski on July 6, 2012

I just came across an excellent new research report from PWC. It has a rather long  name “Next Generation of  eservices – CitizenCompass – Enhancing service delivery in the Canadian public sector“, however it’s quite informative nonetheless. Essentially its purpose was to ask Canadians how they are interacting with government now, and how they would like to interact in the future regarding service delivery.

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State of Social Media Monitoring Survey

Published by Mike Kujawski on July 21, 2011

Once in a while, my organization CEPSM.ca conducts research geared at public sector and non-profit marketing/communications professionals. The research is meant to benefit the entire community as it addresses knowledge gaps in the industry. A few weeks ago, CEPSM partnered up with Environics Research Group to launch the “State of Social Media Monitoring in the Public and Non-Profit Sectors Survey“. If you haven’t yet responded, please do so asap. The survey takes less than 3 minutes to fill out.

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