It has been exactly one month since my wife and I decided to join the 1 in 7 Canadians (or two million homes) without a landline. The funny thing is, I completely forgot I ditched it until I was reminded by stumbling across a recent article on the topic. Apparently by the end of 2014, according to a survey by the Convergence Consulting Group, 26 per cent of Canadian homes will have only mobile phone service.
Tips, insights, and occasional rants on the modern digital landscape and its impact on government communications, marketing, service delivery, and citizen engagement.