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Category: Digital Government

Canadian Government AI Chatbots: A Natural Next Step or Destined to Fail?

Why the Canadian Digital Service is a major milestone for Canada.

Published by Mike Kujawski on September 8, 2017

Over the course of the past two decades there have been numerous initiatives / movements relating to the Government of Canada and the digital space. I can see why it’s hard for people to get excited about yet another one. However, having worked as a management consultant (specializing in the digital channel) with nearly every federal department, I’m convinced the Canadian Digital Service (CDS) is a legitimate major milestone.

Continue readingWhy the Canadian Digital Service is a major milestone for Canada.